The following information describes new features, updates or changes to Certara Admin. For a complete list of all changes, please see the Release Notes.
Users
View Administrators
We’ve added more information to help users find their administrators if they need to follow up on access requests or contact an internal resource.
You can see a list of your administrators from the product details page in Products > View details > URLs > View Administrators.
Request Access for Products, Roles and Modules (Licenses)
Users can now make direct requests for the following:
access to a product
product roles
additional modules (licenses) for a product.
Requests can be made for products already purchased by your organization. Administrators can configure how requests are handled, for example if they are managed in Certara Admin or using an alternative resource, such as your organization’s service desk. When more than one product environment exists, users select a product environment from a dropdown menu.
Requests for product access can be made from Home > Organization purchases:
or from the Products page:
Request for roles or modules are made from the user’s profile page (for assigned products only)
Grid View Cards
We’ve updated the layout and added stateful badges to product cards. Product badges can be one of the following states:
Not Purchased - Your organization has not purchased this product
Access available - Your organization has purchased this product and you can request access
Access pending - Your request for access has been sent to an administrator
Access granted - You have access to this product
All licenses used - Select Contact us to request additional licenses or contact your administrator to discuss license assignment from View details > URLs > Administrators > View administrators
Filter Purchased and Not purchased
Users can now filter between products purchased by your organization and all available products in the Certara catalog.
Administrators
Customize Product Access Requests
Administrators can now customize how their users request access to products, roles, and modules. See Customize Product Access Requests for more information.
Cost Center for Users
We’ve added a text field to help administrators track license consumption by cost center.
Where to find it:
Users > People table includes the new Cost Center column
Each user profile page contains a new field to select or enter a Cost Center
Audit logs include changes to Cost Center of User
Manage the list of administrators
You can choose to show or hide the list of administrators for each product environment. Use this option if you want to use another process for contacting administrators. Products > View details > URLs > Actions ellipses > Manage product contacts
Notify of Exceeded Licenses
When part or all of a subscription expires, Certara Cloud notifies administrators and designated staff.
Notification triggers:
The day after a subscription expires.
When the number of available licenses is less than the number of assigned licenses.
Frequency: Sent once every 30 days
Email notification includes:
Product environment and license names
Instructions on next steps
Button to view the product
Administrator notifications:
Global administrators
Product administrators for the related product environment
Select Certara Staff (if configured).
Restrict user creation to SSO only
We’ve added a setting so that users can only be created after a successful SSO authentication, all other methods are disabled.
Global Admins can enable this setting from Settings > SSO > User Provisioning > Restrict user creation to SSO only.
With this setting enabled, administrators can not add users manually from Users > People > Add User.