The User Audit Report can be generated by Global Administrators or approved Certara Staff. Reports are exported as a .csv file and can be used to review user access and licenses across your organization.
Key uses of the User Audit Report include:
Listing each user's access to specific products or product environments within Certara Cloud.
Showing details such as user roles, licenses (seats/modules), last login, user status, and products.
Helping administrators and staff monitor who has access to what, and when users last accessed the system.
Supporting compliance and security by enabling audits of user permissions and activity.
User Audit Reports are available from Users > People > Export Reports > User Audit Report.
What’s included in the report?
One Row Per Product
The report lists a separate row for each product environment a user can access. For example, a user with access to Phoenix and P21E will appear in two rows. This is by design and not a duplication of users.
Certara Cloud
Every user has a "Certara Cloud" entry, which serves as their base record in the system. Certara-wide roles such as, Global Admin, are associated with this entry.
Reports are generated as a .csv file and include the following:
User
User First Name
User Last Name
Email
SSO User ID - The unique identifier for a user provided by their organization's Single Sign-On identity provider. Will be blank if the user has not successfully signed in with SSO or if SSO is disabled.
Cost Center - An internal billing or department code associated with the user or their organization.
Product - The name of the product the user has access to.
Product Environment - The specific environment or instance of the product. In Integral, this is often the repository name.
Roles - The roles assigned to the user for the product environment (e.g. Manage issues, Full Licensed User, Global Admin). Multiple roles are comma-separated.
Seats - The licenses or modules assigned to the user for the product environment (e.g NLME, WinNonlin, Pirana Base). Multiple seats/modules are comma-separated.
Last Login - The date and time the user last accessed the system.
User Status - The current status of the user account (e.g. Active/Deactivated).
Product Environment Status - The status of the product environment (e.g. Active/Deactivated).